Frequently Asked Questions

What is the average treatment time?
6-12 weeks, but we work on a more individual basis to get clients the help that they need. Please keep in mind our program is progress based. When our team determines it is appropriate, we are happy to discuss step-down aftercare to support clients as they transition into more independent sobriety. This may include continuation of therapy, lower hour attendance of regular programming, and other individualized circumstances to best help each person.

Do you use the 12 Steps in your program?
Yes, we incorporate the 12 Steps in our treatment programming. We also use cognitive behavioral therapies, family systems concepts, and other evidence based treatment through and including motivational approaches. Our providers come from a variety of backgrounds 

Can I switch between groups?
No, throughout treatment clients stay in one group and with one counselor so staff can help on a more personal level.

Can I leave the house/get passes?
Clients are not able to leave the house during the week, but there are permitted passes during visiting hours on Sundays. Please keep in mind that these can be revoked by staff based on poor behavior in groups or sessions. 

Do we provide food/clothing/hygiene/bedding?
We expect clients to have some form of income for food (Cash, EBT, etc.), but we provide basic meals as needed.  We can help with some clothing/hygiene needs – but recommend that you bring all your necessities when entering the house.

What other types of testing do you do?
As a chemical dependency treatment program, we utilize toxicology screens with some regularity. There are a variety of types, but the basic concept is that these test if a person is taking the medication that he or she is supposed to be, and not taking substances that are not supposed to be taken.  We are CLIA waivered.  Confirmation tests are sent to national labs.

Do you have an inpatient treatment center?
Not quite, as Professional Counseling Center is not considered a residential facility.  However, the Intensive Outpatient with Lodging program accepts many individuals who need about 40 hours of treatment services per week but who do not need a licensed nurse or health care professional for 24 hour care such as at a residential facility.  This level of care provides the maximum of treatment services that are needed at the lowest cost for the individuals (and insurers) who do not require the licensed health care professional supervision, or a locked facility for 24/7 observation and security.

How do I sign up for that program and get housing?
An evaluation is always essential, whether by the client’s home county, Rule 25 assessor, or by one of our own alcohol and drug counselors.  This evaluation is done to determine the proper level of care or placement, as well as a length or duration of program.  It may also be useful as an initial determination of what other services may be needed.  We hope that it is clear that this isn’t just free housing, it is for men who are serious about their recovery, and are either homeless or in a living situation that is not helpful for recovery at that point.

Do you work with the Department of Transportation, probation officers, attorneys,  and HR Departments?
We are quite familiar with the needs and requirements of all of these agencies or advocates, and would be glad to do so with the proper release of information.

Do you have counseling?
Yes, and there are several types that we offer.  Professional Counseling Center is a treatment center for chemical dependency and not primarily a counseling or mental health clinic.  However, alcohol and drug counselors, known as ADC-t or LADC by license type, do counseling and individual work.  This is an important function, and most all treatment centers will have this.  Each of the three Professional Counseling Centers is licensed as a provider for individuals suffering from co-occurring disorders, or a dual diagnosis program.  This means that we address the chemical dependency, but also the psychological or other behavioral issues that may have been diagnosed previously.  If a chemical dependency professional sees that someone has mental health issues that haven’t been diagnosed or treated before, but which may be causing the client’s recovery efforts to stumble, mental health evaluation or treatment may be added.

What if I need psychological testing?
Unlike many treatment centers, our parent company Northern Integrated Health, Inc. is able to provide these services.  Diagnostic evaluations are provided at all three locations, and psychological testing is available at Delano and St. Louis Park.  There are some specific insurance issues to address with this at times, but it can be individual situation, testing, and insurance-specific – so it is dealt with on a case by case basis.  The support staff in St. Louis Park for Northern Integrated Health is very experienced at dealing with these issues.

How about medications?
That is a big topic.  We have access to physician staff with expertise in psychiatry and addiction at Northern Integrated Health and Integrative Options in St. Louis Park.  They can prescribe medications which are called medication assisted recovery options.  This doesn’t mean that everyone will be seen by a physician, nor that individuals who request specific medications will be prescribed  this medication. 

How much does your program cost?
There are a number of programs, and cost is typically determined by the number of treatment hours required.  We work with most all insurers, and are preferred providers for many given our highly experienced and qualified diverse staff, interdisciplinary approach, and success with challenging situations.  We have self pay options, and can accept credit card payments as well.  Our rates are extremely competitive and cost effective overall, but particularly if you look at the staffing levels and quality of program. Please call for more information about the program that the potential client would like to better understand.

Do you refer to other sites?
Yes, of course.  With the release of information for this referral, we will review the evaluation or Rule 25, and determine whether or not this person’s needs and our program capabilities are a good fit.  Beyond that acceptance will depend on availability in a program that fits this person’s current needs and funding authorization.  If you are the client, please let us worry about this and you focus on your health.  We do this part every day, and will navigate it with your cooperation.

Do you accept referrals from other treatment programs?
Yes, of course. We get these referrals many times if the person lives in the community where one of our clinics is located and this person is ready to move from a more intensive level of care such as hospital or residential to an outpatient level only a few times a week for example.  With a release of information, we can obtain the evaluation or paperwork needed from that agency.